RETURN / EXCHANGE POLICY
WHEN YOUR PURCHASE ARRIVES, PLEASE INSPECT IT. IF THE PACKAGE ARRIVES DAMAGED, PLEASE EMAIL US AT DIAZ@DIAZALLEN.COM WITHIN 3 DAYS OF RECEIPT. 

IF YOU ARE NOT SATISFIED WITH YOUR PURCHASE, WE WILL PROVIDE YOU A STORE CREDIT WITHIN 3 DAYS OF RECEIPT OF PRODUCT (SALES ARE FINAL ON CLEARANCE ITEMS AND FOOD). YOU WILL BE RESPONSIBLE FOR ALL RETURN SHIPPING CHARGES UNLESS THE PURCHASE IS DAMAGED OR DEFECTIVE.

REFUNDS
REFUNDS ARE HONORED ONLY WHEN AN ITEM ARRIVES DEFECTIVE OR DAMAGED. PLEASE ALLOW 3-5 BUSINESS DAYS FOR REFUNDS. SALES ARE FINAL ON ALL CLEARANCE ITEMS AND FOOD AND THEY ARE NOT ELIGIBLE FOR EXCHANGE OR REFUNDS AT ANY TIME.

MOST  ORDERS ARE SHIPPED WITHIN 48 HOURS OF PURCHASE. YOUR ORDER SHOULD ARRIVE IN APPROXIMATELY 5 TO 7 BUSINESS DAYS. WE FILL ORDERS MONDAY THROUGH FRIDAY. ORDERS WILL BE SHIPPED VIA USPS (IN MOST CASES).